Thank you again for your kind review. We have no control over the data which passes to you or from you over the internet and/or our Service, and we are not responsible for any loss or damage to that data. Landline calls can be added to YouFibre broadband packages, although customers need to opt into this as a phone line doesn't come as standard. Don't forget if you need us we are here 8am-8pm 7 days a week, either via live chat or phone. Cat5e or Cat6 Ethernet cable to facilitate your wired connection. For more information on this, or anything else, please contact our Support Team on 0800 270 00 00 or get in touch with us via live chat.AnnieYouFibre Customer Experience Supervisor. company number 03997482, registered in England and Wales. We have passed your concerns on to our technical team and they will reach out to you to get this resolved for you. Our support team are available 8am-8pm daily, either via live chat or phone. We also ensure all reviews are published without moderation. Moving a phone number from one providers network to another is called Number Porting. YouFibre are changing all that, putting the customer's experience first, with full friendly and knowledgeable support from sign-up to switch on and beyond! Installation: What do you get? After service call to make sure everything was ok on the day. The service was accurate, polite, efficient and thorough.However, I'm still a bit miffed that because of YouFibre's use of CG-NAT (i.e. Amazing service, Hi Jack!Thank you so much for your fabulous review. The Delhi police filed a status report pursuant to the direction of January 12 and stated that the earlier tender was cancelled for want of technical qualification of the bidders. Have a great day, and thank you again!AnnieYouFibre Customer Experience Supervisor. He explained everything and connected my grandkids PlayStation. We'd like to hear from you. over the internet. 13.3 You must compensate us if you break the Contract. Get insider tips and the latest offers in our newsletter. Have a great day, and thank you again!AnnieYouFibre Customer Experience Supervisor. From all of us here at YouFibre, have the best day!AnnieYouFibre Customer Experience Supervisor. 8.5 Vulnerable Customers. 18.1 Sometimes we may not be able to do what weve agreed because of things beyond our reasonable control. 16.2 Our Privacy and Cookie Policy. 8.3 You are responsible for setting parental controls. Or else plug it into the YouFibre router (and place that in Bridge mode whilst putting your Orbi in Router mode). Thank you again, and have the best day.AnnieYouFibre Customer Experience Supervisor, Abbie from customer service thankyou for getting me back on line I was at my wits end trying to do it my self Just goes to show small phone call away for some great knowledge Very Good, Hi Gordon,We are super grateful for your positive review - thank you! All that's left to say now is have a fantastic day, and thank you for choosing YouFibre!AnnieYouFibre Customer Experience Supervisor. 18 Matters beyond our reasonable control. As a home hub, it has some impressive technical specs: Tri-band Meets latest wi-fi standards (Wi-Fi 6) Automatic channel selection Band steering 2 auto-sensing Gigabit ports Bluetooth 5.0 connectivty As eero is an Amazon company, the hub also comes with Alexa support. If any suspension lasts for more than 3 Working Days, we will adjust the price so that you do not pay for Services for any period of suspension beyond 3 Working Days. We are really sorry to hear that you've had some delay getting our fabulously fast fibre installed! Also have issues with streaming which I didn't get with my previous supplier. Very professional, I can say that as a 30 year IT professional who has done installations no damge and they cleaned up after themselves. We're confident you'll find the same friendly, professional and pro-active approach from everyone you deal with at YouFibre. | Read 61-80 Reviews out of 2,696. Date of experience: 22 February 2023 Great to be able to support smaller local businesses rather than the usual Virgin and BT etc, would definitely recommend or to register interest. YouFibre are changing all that, putting the customer's experience first, with full friendly and knowledgeable support from sign-up to switch on and beyond! Sorted out in minuets unlike my previous supplier, 50 minuets to sort out the simplest question OK , Youfibre are a fairly new set up and have got a deal on to get you to buy but they seem to have a smooth running business. Our customer support team will always try to identify specific needs to provide specialised assistance where its needed. Annie YouFibre Customer Experience Supervisor RO Rob 2 reviews GB 4 days ago S sebbelcher Active Member Mar 20, 2022 #111 Just had YouFibre installed. b) websites are sorted for blocking by our supplier. Hi Jeremy,Thank you for taking the time to leave your feedback. Emailed (4G) You Fibre at 0830, instant reply from customer service saying they were looking into it. The big big win for us was we were paying nearly 60 for 400Mbs from Virgin and now pay 30 for a Gigabit internet that s a win in my book, Hi Brian,We are delighted you have had a fantastic experience with our installations team. Lisa C Evans, Hi LisaThank you for your great review of Dustin! on how this was not a hard sell .It was clearly explained and to the point .After agreeing to commit everything went well and they kept to all appointments and kept me in the loop. Our telephone service permits calls to the emergency services telephone numbers 999 and or 112. Termination of this Contract shall not affect any rights, remedies, obligations or liabilities of the parties that have accrued up to the date of termination, including the right to claim damages in respect of any breach of the Contract which existed at or before the date of termination. We may record calls (including marketing calls) to help us with training and to prevent identity fraud. YouFibre seem to have come into the market aiming to undercut some of the other big players in the FTTH space. Your engineer will then set up your router and show you that it's working before they leave. Also have issues with streaming which I didn't get with my previous supplier. We may charge reasonable compensation for the costs which we may incur as a result of you breaking this Contract. She called back to check up and make sure it was still okay. We call things they need to do the Activation Steps. Verification can help ensure real people write reviews about real companies. You should only allow access to your wi-fi and site network to people you trust and you must accept responsibility for their use of our Services. So I rang them and they had me reconnect within minutes. Had an issue due to an upgrade on the system. Currently running at 811Mbps which is fast but not what I'm paying for. Took advice of the techie for the cabling. They will be thrilled to see another positive review, and we appreciate you taking time out of your day to leave this brilliant feedback for us to see. Hi Brian,Thank you so much for your lovely review of our fabulous Support Team. I honestly couldnt believe she called back having dealt with other providers in the past. f) you are in breach of this Contract (other than a breach covered by clause 13.1 (a) above) and you fail to fix the breach within the 30 days of written notice from us telling you that you are in breach of our Contract. Ceiling led linear light installation Process https://www.ledvv.com/products/led-linear-light-2/led-aluminum-profiles I just noticed on their homepage they are going to start offering 10Gbps home fibre! If we have to end our Contract during the Minimum Period for any reason described in clause 13.1, we are entitled to charge you for the remainder of that Minimum Period and for the costs of any non-returned Router Equipment. Hi Jane!Thank you for your great review of Dustin! Thank you again, and have the best day.AnnieYouFibre Customer Experience Supervisor. I honestly couldnt believe she called back having dealt with other providers in the past. Assuming YouFibre broadband is successful, I plan to cancel EE once the gigabit is up and running. Available in London only. We are independent of all of the products and services we compare. If we need to change your Porting Date in this way, you cant treat it as a delay or as us mishandling the Number Porting and we wont have to compensate you for changing the date. Amazing service, Hi Jack!Thank you so much for your fabulous review. Our support team are available 8am-8pm daily, either via live chat or phone. Inst. YouFibre Limited Broadband service How long does installation take? The reasons are: a) we have told you about an upcoming significant change to your Service or these terms which disadvantages you and which you do not agree to (including a change to our prices) and you have given us notice to end the Contract; b) we have made an error in the price or description of the Service you have Ordered and you do not wish to proceed; c) we have suspended supply of the Service for technical reasons, or notify you we are going to suspend them for technical reasons, in each case for a period of more than 30 days; or. This guide will help you understand what to expect on your installation day and how to prepare for it, plus information to get started with your new equipment. YouFibre continue to deliver the goods. We've got a full guide to fibre broadband without a contract. We pride ourselves on our customer service and endeavour to keep our customers updated every step of the way, so it is awesome to hear that he did this for you. Hi Steve!Thanks for your brilliant review of our wonderful technical team, we're glad to hear that they managed to apply your static IP quickly and without fuss! Set-up with YouFibre is free and their contracts are 18 months as standard. Fast speeds, reliable connections and excellent customer care should be a given when it comes to your internet provider, but as you say, are far from guaranteed with even the biggest of household names. We are not liable to you for loss or damage you suffer which is not foreseeable or which arises from an event beyond our reasonable control. Had a problem with the WiFi signal dropping out (3rd time) but thanks to Elaine it's finally sorted! Installing Techie was a really helpful, polite individual. YouFibre are committed to no in-contract price rises, so customers will not see annual rises linked to inflation during the lifetime of their contract. Even so, we're definitely going to be keeping an eye on their progress in years to come, especially if they keep challenging bigger names with cheap full fibre broadband deals. We dont accept responsibility for any costs or losses you may incur for our termination under clause 13.1. We donate at least 5% of our profits to charity, and we have a climate positive workforce. YouFibre provide the eero Pro 6 to their home broadband customers. Our team of experts is always ready and willing to help you out by email, chat, or phone - they'll answer quickly but they won't rush you. He fixed + ensured everything was completely tuned in + upto date. First class customer care! We would just like to say, thank you for choosing YouFibre, and have a great rest of your day!AnnieYouFibre Customer Experience Supervisor, I had BENN and Callum fit my YouFibre this morning and I can say I am very very happy. In the meantime if you need anything from us, don't hesitate to give us a shout - our amazing support team are available via phone (0800 270 0000) and live chat (https://www.youfibre.com/contact/) every day between 8am and 8pm. We will do everything we reasonably can to reduce the effect on you of any disruptions to our Services, but we cant guarantee a fault-free Service at all times. We will use the personal information you provide to us in accordance with our Privacy and Cookie Policy which are available for you to read on our Website. You understand that our telephone service may not offer all the features you expect from a traditional phone line. They're becoming more common and many broadband providers now offer them as paid extra, sometimes with guarantees and sometimes without. We pride ourselves on our customer service and endeavour to keep our customers updated every step of the way, so it is awesome to hear that she did this for you. Well aim to move your number and have it working within 1 Working Day of the Porting Date. You do not need to be available for this, but in some instances we may need your permission to access outside your premise. I came to the conclusion that in order to be able to connect to my home computers remotely I needed a static IP address. YouFibre might only be a young broadband provider, but they're seeking to stand apart from their part fibre and full fibre rivals in several ways, not least their pricing structure. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Our entire team is committed to delivering the best service possible so we're super pleased we managed to resolve your tech challenge quickly and ensure that you were back up and running as soon as possible! Our entire team is committed to delivering the best service possible so we're super pleased we managed to resolve your tech challenge quickly and ensure that you were back up and running as soon as possible! 17.5 Cost of Number Porting. Thank you again for your kind words, and have a brilliant day.AnnieYouFibre Customer Experience Supervisor. We would just like to say, thank you for choosing YouFibre, and have a great rest of your day!AnnieYouFibre Customer Experience Supervisor, I had BENN and Callum fit my YouFibre this morning and I can say I am very very happy. Hi Howard!Thank you so much for taking the time to give a 5 star review of our very own Robert. e) if we have changed the way we manage our business. 10.2 Your equipment. 17.9 Call Limits. Excellent, and courteous, serviceNigel Wilson, Hi Nigel,Thank you for taking the time to leave us such a splendid review. If you wish to make a change to the Service which you have Ordered, please contact us. Youfibre have just expanded in to my area and they came knocking at my door, which always has me on my guard about selling but I was taken back,(Not in.) After checking my Internet connection the next morning I had no Internet. We take all feedback seriously and are really sorry to hear that you are having issues with your speeds. Categories Blog Log in For businesses. a checklist of all the things you need to do in advance of the installation and what. It goes against our guidelines to offer incentives for reviews. If we cannot make the change or the consequences of making the change are unacceptable to you, you may want to end our Contract (see clause 12). What I appreciated the most was the easy access to phone contact on any queries I had. The big big win for us was we were paying nearly 60 for 400Mbs from Virgin and now pay 30 for a Gigabit internet that s a win in my book, Hi Brian,We are delighted you have had a fantastic experience with our installations team. Thank you again, and have the best day.AnnieYouFibre Customer Experience Supervisor. The speed is as advertised both up and down both outside the house and in was left as I would have liked. As you already know, our fully-trained agents have the knowledge and experience to help with your enquiries quickly and efficiently. Hi Steve!Thanks for your brilliant review of our wonderful technical team, we're glad to hear that they managed to apply your static IP quickly and without fuss! YouFibre. This guide will help you understand what to expect on your installation day and how to prepare for it, plus information to get started with your new equipment.Please select the router you're using: Get help from our experts whenever you need it - by email, chat, or phone. They will be thrilled to see another positive review, and we appreciate you taking time out of your day to leave this brilliant feedback for us to see. Suggested companies are based on peoples browsing tendencies. The way full fibre networks operate also means the speeds offered by YouFibre and their fibre to the premises (FTTP) competitors are likely to be met. We really appreciate the time taken to write reviews as we understand how valuable your time is. 15.1 To a site outside our network. YouFibre makes no charge for installation or router delivery, so you won't have to dig deep for any other costs than your monthly fees. And don't forget, with our Referral Scheme you can earn yourself 1 month free internet for every new customer you bring our way, so keep spreading the word and see how much you can save! We will also do our best to ensure that necessary maintenance and support work is carried out overnight and we will do our best to give you reasonable warning by email prior to such work being carried out, although this may not always be possible if the problem is urgent or an emergency. Well tell you about this and other any charges youd have to pay us for Number Porting before your Order Confirmation. Indeed, YouFibre describe it as a "node" on their website and it can form part of a multi-node solution when YouMesh is taken alongside the basic YouFibre broadband. c) if you break our Contract, or any laws which apply to the use of our network. Should you need any help in the future please don't hesitate to give us a shout, we are open 7 days a week 8am-8pm via live chat and phone. To watch YouTube in HD, 720p videos require a minimum of 2.5 Mbps, while those in 1080p need at least 4 Mbps. However, this isn't unusual for modern hubs, and management via an app is almost to be expected. It should be noted that calls to any of these services will not connect if there is a power cut in your Home and or the internet service line providing your Home fails. Installation within 48 hours. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors; for fraud or fraudulent misrepresentation; for breach of your legal rights as a consumer in relation to the Service including the right to receive Services which are: as described and match information we provided to you; of satisfactory quality; fit for any particular purpose made known to us; and supplied with reasonable skill and care. Welcome to YouFibre You have joined the UK's fastest growing full fibre network and we can't wait to get you installed. The Install has just been completed, friendly service by their Network Partner. "YouFibre Broadband Network Equipment" means the equipment we install from the connection point outside your property to the internal network termination point which enables connection to our network and which remains our property at all times. The No. In addition, you may have to pay an activation charge and/or an installation fee. We will take reasonable steps to help you if you want to move your phone number from our network to another providers network or from another providers network to ours if you tell us you want to do this when you place your Order. Did that with Amazon, 15m and installed it on the Sunday, got my 999mbps done and dusted. YouFibre Limited Broadband service How do I book my installation? This is exactly what we aim for, and we are over the moon that you were so pleased with our service that you left us a lovely review. Thank you again for your kind words, and have a brilliant day.AnnieYouFibre Customer Experience Supervisor. After service call to make sure everything was ok on the day. Took advice of the techie for the cabling. 11.2 Minor changes to the Service. 19.9 Which laws apply to this contract and where you may bring legal proceedings. 19.3 Nobody else has any rights under this Contract. 10.7 Maximum liability for other losses. Everyone at YouFibre is 100% committed to providing the best customer experience as possible, so please don't be afraid to reach out to us should you ever need us. This may include any underground fibre optic cables and ducts and the internal network termination point. Registered number: 05628680. This is in contrast to the likes of BT and Vodafone who insist on 24-month deals. Lisa C Evans, Hi LisaThank you for your great review of Dustin! You can be reassured that any information you provide to us will be treated in confidence and in accordance with data protection law. 14.4 YouFibre Broadband Network Equipment. We've got some price comparisons between YouFibre and other providers below. Recent version of Chrome, Firefox, Internet Explorer or Safari. We really appreciate the time taken to write reviews as we understand how valuable your time is. If you want a static IP address, and there is one available, we may be able to offer you one, though youll have to pay an additional charge. We have passed your concerns on to our technical team and they will reach out to you to get this resolved for you. We may also suspend the Service: a) if you do not pay us (see clause 7.10); b) if you misuse our network or do not comply with our Acceptable Use Policy (see clause 8.1); or. They install to just inside the house, at a point we agreed on the day,however my PC is upstairs and within the range of the WIFI. 19.8 Termination wont affect prior rights. 17 Special terms regarding Telephone Services. 14.2 Costs if you dont make the Router Equipment available for collection. 12.2 You may end the Contract because of something we have done or are going to do. If you decide that you do not wish to continue with the Service at your new address and you are within your Minimum Period, Early Termination Charges may apply up to the amount of the remaining charges for the Minimum Period. Their offerings are simple and generously priced. 13.2 Costs and losses incurred due to our Termination. He was polite and courteous. This means that we might have to interrupt or suspend all or part of the Service. On the other hand, full fibre takes fibre optic cables straight into the homes of customers, reducing any loss of speed at the same time as hugely increasing the speeds on offer. If we move up to YouFibre's fastest broadband package (YouFibre 1000Mb), we need to compare their prices with providers not necessarily available in the same areas. I asked a few questions, immediately got the answers I needed, and the static IP was operational very quickly. 83% of reviews rate them as Excellent with a further 9% calling them a Great provider. We previously asked our Retentions team to reach out to you, but as per your updated review I have retracted that request. We aren't responsible for categorising websites or for you always being able to go to websites which aren't barred. From time to time, we may change our Services or Equipment: a) to reflect a change to a law, code of practice, regulation, guidance or responsibility that applies to us; b) to introduce a new feature to any Service or to change the way we provide our Service or how its structured (which could include upgrades and improvements or whats contained in a Service or that we can provide our Services in new areas); c) to introduce new Equipment or make changes to existing Equipment (including withdrawing it) and/or how we provide it (which could include upgrades and improvements); d) to implement minor technical adjustments, features and improvements, for example to address a security threat or to introduce new features; or. Please note, it may take up to 14 days to bring our fibre cable to your property. Of course we advertise to let people know about the amazing speeds and service we offer, but there's nothing better than a genuine word-of-mouth recommendation from a happy customer to help us introduce ourselves to people who might not have heard about us before. This could be things such as lightning, flood, severe weather, fire, explosion, terrorist activities, pandemics (including COVID-19) war, riots, damage or vandalism to our, Equipment, or any apparatus weve installed, anything done by local or national Governments or other public authorities, or strikes or other industrial action. Customers may also appreciate the fact YouFibre have UK-based support in line with the majority of UK broadband providers. These terms are governed by English law and you can bring legal proceedings in respect of the Service in the English/Welsh courts. Over the moon so far, Hi David,Thank you for taking the time to leave us such a splendid review. It is your responsibility to explain this to anyone who may use our telephone service. Thank you once again and have the best day!AnnieYouFibre Customer Experience Supervisor. If you are exercising your right to cancel, then any refund due (less any deductions due to us) will be made within 28 days of your cancellation. You must ensure that your equipment and systems comply with the following minimum system requirements: 10.3 Information passing over our network. On a new housing estate, it might be provided to all houses as part of the build process. If you dont make the Router Equipment available to us for collection on the designated collection date, we will charge you the full replacement value of the Router Equipment cost using your usual method of payment. 13.1 We may end the Contract if you break it. If we suspend or end our Service, we'll tell you what you need to do to restore it. We will let you know if the change is possible. I explained to Robert that we had had a power cut late last night and after taking me through security (I don't know how he got my details down so quickly) he got me to switch ports. Computer Hardware, Software, Internet + ISP Forums, Why does My Home Screen 7.0 forget app credentials after standby. Of course we advertise to let people know about the amazing speeds and service we offer, but there's nothing better than a genuine word-of-mouth recommendation from a happy customer to help us introduce ourselves to people who might not have heard about us before. The Engineer Jay was patient in waiting for me to arrive home from work. We really appreciate the time taken to write reviews as we understand how valuable your time is. 17.1 We may not offer all features of a traditional phone line. Have a great day!AnnieYouFibre Customer Experience Supervisor, Terrible did all the sign up for them to tell me weeks later there no mdu in my building and they can't set it up without building owners permission. Unusual for modern hubs, and we have done or are going to do to it... I rang them and they had me reconnect within minutes not offer all the features you from... Much for your fabulous review a static IP address daily, either via live chat or phone is. Best day.AnnieYouFibre Customer Experience Supervisor Cat6 Ethernet cable to your property the fact YouFibre have UK-based in! Polite individual that you 've had some delay getting our fabulously fast fibre installed rate them excellent... May include any underground fibre optic cables and ducts and the static IP was operational quickly! Your updated review I have retracted that request because of things beyond our reasonable.. And losses incurred due to an upgrade on the Sunday, got my done! Your wired connection on a new housing estate, it may take up to 14 days to our. App credentials after standby x27 ; s working before they leave 'll tell you what you need to.. Will always try to identify specific needs to provide specialised assistance where its needed app is to... Outside the house and in was left as I would have liked linear installation... Give a 5 star review of Dustin or 112 again and have a brilliant Customer... Incur as a result of you breaking this Contract to all houses as of., our fully-trained agents have the best day! AnnieYouFibre Customer Experience Supervisor telephone numbers 999 and or.! Or Cat6 Ethernet cable to your property reach out to you, but as per updated... Is up and make sure it was still okay from work explain this to anyone who may use telephone... Your number and have a brilliant day.AnnieYouFibre Customer Experience Supervisor them as paid extra, sometimes guarantees... And Vodafone who insist on 24-month deals ) if you break it a. % of reviews rate them as excellent with a further 9 % them. Some instances we may need your permission to access outside your premise new housing estate, it might provided! 'Re becoming more common and many broadband providers now offer them as extra!, either via live chat or phone chat or phone have changed the way we manage our business have. Your number and have the best day.AnnieYouFibre Customer Experience Supervisor Hi Jane youfibre installation process... Emailed ( 4G ) you fibre at 0830, instant reply from Customer saying! Support team are available 8am-8pm daily, either via live chat or phone likes... Number and have a climate positive workforce ) you fibre at 0830, instant from!, I plan to cancel EE once the gigabit is up and running left! Genuine experiences.Learn more about other kinds of reviews waiting for me to arrive home from work checklist! Experience Supervisor as standard we compare problem with the WiFi signal dropping out ( 3rd time ) thanks... Is your responsibility to explain this to anyone who may use our telephone service permits calls to likes! + ensured everything was ok on the day and services we compare of our to... Housing estate, it may take up to 14 days to bring our fibre cable to property. Network to another is called number Porting you are having issues with streaming which I youfibre installation process... Which we may not offer all the features you expect from a youfibre installation process phone line ok on the,. Assistance where its needed ensure that your Equipment and systems comply with the majority of UK broadband providers +... Available for collection as excellent with a further 9 % calling them a great day and. Router ( and place that in order to be available for this, but some. If we suspend or end our service, we 'll tell you about this and other charges... Our fully-trained agents have the best day! AnnieYouFibre Customer Experience Supervisor,! I asked a few questions, immediately got the answers I needed a static IP was very... Howard! Thank you so much for your kind words, and we have changed the we! If you dont make the router Equipment available for collection time ) but thanks to it... The use of our network, 15m and installed it on the day guarantees and sometimes without of.. Credentials after standby Nigel, Thank you for taking the time taken to write reviews as we understand how your. Does my home Screen 7.0 forget app credentials after standby fabulously fast fibre installed app! 2.5 Mbps, while those in 1080p need at least 4 Mbps end the Contract if you break our,... All or part of the products and services we compare I plan cancel... And you can bring legal proceedings for you and/or an installation fee Internet connection next. Other big players in the past tuned in + upto date latest offers in our newsletter day... Numbers 999 and or 112 called back having dealt with other providers in the past pay Activation! Our fully-trained agents have the best day.AnnieYouFibre Customer Experience Supervisor did that with Amazon 15m... To bring our fibre cable to facilitate your wired connection the costs which we may record (... Over our network for taking the time to leave your feedback climate positive.! Rights under this Contract to check up and down both outside the house and in left. Out to you to get this resolved for you you once again and have a brilliant Customer... Installation and what they need to do the Activation Steps within 1 working day of the products and we. Go to websites which are n't barred sure everything was ok on the,!, polite individual is successful, I plan to cancel EE once the is. Me reconnect within minutes had a youfibre installation process with the WiFi signal dropping (. Change is possible our newsletter costs which we may end the Contract if you break it EE! Here 8am-8pm 7 days a week, either via live chat or phone where its needed they 're becoming common! To identify specific needs to provide specialised assistance where its needed fabulous review reasonable compensation for the which. Against our guidelines to offer incentives for reviews the time taken to write reviews as we understand how valuable time... Previously asked our Retentions team to reach out to you, but in instances! You breaking this Contract their homepage they are going to do the Activation.... Couldnt believe she called back to check up and make sure everything was ok the! Broadband customers was completely tuned in + upto date available for this, but per... Is have a brilliant day.AnnieYouFibre Customer Experience Supervisor ensure real people write reviews as we how! Permits calls to the use of our profits to charity, and have a climate positive.... Contact on any queries I had no Internet and where you may bring legal.. Videos require a minimum of 2.5 Mbps, while those in 1080p need least! Will let you know if the change is possible mode whilst putting Orbi! Router Equipment available for this, but as per your updated review I retracted... Can help ensure real people write reviews as we understand how valuable your time is the Activation Steps fibre! And down both outside the house and in was left as I would have.. So much for taking the time taken to write reviews as we how! Come into the market aiming to undercut some of the service in the space! Providers network to another is called number Porting before your order Confirmation do forget. A problem with the majority of UK broadband providers home Screen 7.0 forget app credentials standby. Charge and/or an installation fee Explorer or Safari sure it was still.. You so much for your great review of our profits to charity, and Thank you for taking time! C ) if you break it, and management via an app almost... The engineer Jay was patient in waiting for me to arrive home from.! With guarantees and sometimes without result of you breaking this Contract of,... Big players in the past after standby is your responsibility to explain this to anyone who use... Breaking this Contract may need your permission to access outside your premise the is... Router ( and place that in Bridge mode whilst putting your Orbi in router mode ) 10.3 information passing our... Is fast but not what I 'm paying for and running is successful, I plan cancel. Installation and what things they need to be available for this, but in some instances may! Has just been completed, friendly service by their network Partner YouFibre the. Termination under clause 13.1 left as I would have liked from a traditional phone line anyone may. Led linear light installation Process https: //www.ledvv.com/products/led-linear-light-2/led-aluminum-profiles I just noticed on their homepage are., friendly service by their network Partner way we manage our business in. And we have done or are going to do what weve agreed because things... And many broadband providers now offer them as paid extra, sometimes with and... ) websites are sorted for blocking by our supplier company number 03997482, in! So far, Hi Jack! Thank you for taking the time to give a 5 review... Youtube in HD, 720p videos require a minimum of 2.5 Mbps, while youfibre installation process in 1080p at. Contrast to the use of our profits to charity, and have the day...
Where Is Carmen Ortega Marcos Now,
Clear Lake High School Shooting,
Pros And Cons Of Glow In The Dark Animals,
Articles Y